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Can I get a refund for the sample fee if the sample is unsatisfactory?

Update Time:2026/7/21

 Sample fees cover the materials, labor, and production time invested in creating your custom sample. If adjustments are needed, we typically work through revision rounds to refine the sample based on your feedback rather than issuing refunds. We recommend confirming all key specifications — fabric, color, size, and logo details — before sample production begins to minimize the need for major revisions.

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Hucai activewear manufacturer has 25 years of experience in producing fashion sportswear. We specialize in offering one-stop OEM and ODM services to sportswear brands and fitness influencers in Europe, the USA, Australia, and the Middle East. Our team of 25 professionals provides customized proposals and a wide range of design options.With over 100 skilled workers, 15 technical staff, and 4 pattern makers, we use MES systems and smart equipment, backed by a 5-step quality control process. Hucai is BSCI certified and has a global logistics network to ensure quality and timely delivery. For any inquiries, please feel free to contact us. We look forward to working with you!
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